Complaints

For any complaints or queries in relation to this website, our products or service, you can contact us on this WhatsApp number +92 315 7603891 or on this email Hello@Sajawal.School. We shall use our best endeavors to respond to your complaints or queries within 1-2 days of receipt. 

In case of a complaint for any defective or incorrect product, you must ensure that you share proper and complete evidence of receiving an incorrect or defective product such as receipts.

Returns, Exchanges and Refunds 

We operate a no return, exchange and no refund policy except where the product you receive is different from what you have ordered on our website. The turnaround time would be 2-4 working days.